CANCELLATION & REFUND POLICY

Your Satisfaction, Our Commitment

1. Order Cancellation

At Everytime53, we process orders quickly to ensure timely delivery.

Before Dispatch: You can cancel your order within 24 hours of placing it for a full refund. Please contact our Client Care team immediately at huzaifabatti52@gmail.com.
After Dispatch: Once an order has been dispatched or handed over to our courier partner, it cannot be cancelled.

2. Returns & Exchanges

Due to the hygiene and safety standards associated with luxury cosmetic products, we do not accept general returns or exchanges once a product has been opened or used.
However, we accept returns under the following conditions:

You received a damaged, defective, or expired product.
You received an incorrect item different from your original order.

In such cases, you must notify us within 48 hours of receiving the delivery, along with photographic evidence of the damaged or incorrect item.

3. The Refund Process

Once your return request is approved and the item is received back at our Dubai headquarters, we will initiate the refund.

Approved refunds will be credited back to your original method of payment (Credit Card, Debit Card, or Razorpay).
Please allow 5 to 7 business days for the refund to reflect in your bank account, depending on your card issuer's policies.

4. B2B / Wholesale Returns

For our B2B and wholesale clients, return and refund terms are governed by the specific contract signed during the onboarding process. Please reach out to your dedicated account manager for any discrepancies in bulk shipments.

5. Contact For Returns

To initiate a return or cancellation, please provide your Order ID and reach out to us at:

Email: huzaifabatti52@gmail.com
WhatsApp: +971 55 476 7861